Monday, 25 February 2013

COURCE PLAN MANAGEMENT OF FINANCIAL SERVICES



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Caarmel Engineering College
Perunad – Pathanamthitta
                                            DEPARTMENT OF MANAGEMENT STUDIES               CML/ACD/04 (MBA)

                                                                                                                                                LENY MICHAEL- M.COM, MBA, MPHIL
Assistant professor-MBA           
COURCE PLAN

MANAGEMENT OF FINANCIAL SERVICES

Course Objective
a) To familiarize the students with the appropriate body of commercial, economic and financial knowledge in the financial service sector
b) To provide a clear understanding about a variety of Financial Services and Intermediaries in India
Pedagogy
v  Class Room Lectures with class participation
v  Practical Illustrations
v  Question & Answer Sessions
v  Class Seminars on various topics – By individual / group of students
v  Discussions based on previous year question papers.

Internal Assessment – It will be strictly on the basis of performance by the students on the following attributes (Based on M.G. Regulations 2012)
Factors
Marks
Attendance, Class Participation, Punctuality, & Discipline
10
Assignments
10
Seminars / Discussions / Presentation
05
Test Papers (2) & Model Examination
15 (5+5+5)
TOTAL
40 Marks


LESSON PLAN 

 MANAGEMENT OF FINANCIAL SREVICES

Session -1 Introduction – Financial System- Structure of Indian Financial System- Financial Service industry-Significant Factors affecting Indian Financial Industry

Session-2 Financial services- Meaning- Objectives- Functions- Features or Characteristics-Importance

Session -3  Kinds or Scope of financial services (Fund based and Fee based)- Modern services

Session -4 Financial intermediaries rendering Financial services- Specialized Financial Institutions- Commercial Banks- Merchant Bankers- Structure

Session -5 Financial services Industry in India - Problems in Indian financial service sector

Session -6 Roles SEBI, RBI in Financial Sector –Regulatory Frame Work

Session-7 Leasing – Concepts- Essential Elements of Leasing Or Characteristics – Types of lease- Difference Between Financial Lease and Operating Lease

Session-8 Tips for structuring a lease option- Advantages and disadvantages of Leasing-Leasing Process Services of Lessor

Session-9 Legal Aspects of Leasing- Contents of a Lease Agreement- Income Tax provisions relating to Leasing

Session-10 Factors influencing Buy or Lease Decision- Financial Analysis of Leasing (Lessee’s Point of View-NPV Method- Lessor’s Point of View- Present Value Method and IRR Method)

Session-11 Structure of Leasing Industry (Private sector and Public Sector)- Problems faced by leasing Companies in India- Basic Elements of Healthy Sector Leasing

Session-12 Hire Purchase – Concepts- Feature or Characteristics- Advantages- Disadvantages - Difference between Leasing and Hire Purchasing

Session-13 Legal Aspects- Provisions –Hire purchase agreement- warrants and conditions – Ceiling on Hire purchase charges- Rights and Obligations of Hirer and Vendor

Session- 14 Types of Hire Purchase Plan or structure in India- Tax consideration of Hire purchase.

Session-15 Mutual fund- Meaning- Scope or Feature- Classification of Mutual fund- Factors assessing Mutual funs or Analysis

Session-16 Importance or Advantages of Mutual fund – Disadvantages- Risk Involved in Mutual Fund

Session-17 Structure or organization of Mutual fund- Facilities available to Investors- Concept of NAV- Factors influence NAV

Session-18 Investors rights- Problems faced by Mutual Fund Industry- Indian mutual fund Industry.

Session-19 Stock Brokerage- Concept- Stock Broking Services- Conditions for grant of certificate to stock brokers

Session-20 Kinds of Stock Brokers- Functions of Brokers- Code of Conduct for Stock brokers- SEBI Guide lines Regulations of Mutual funds

Session-21 Insurance and Pension Management- Concept- Basic Principles of Insurance- Types of Policies

Session-22 Profile of Insurance Service providers- General Insurers- Others registered with IRDA- Life Insurers- Objectives of LIC

Session-23 Insurance Regulatory and Development Authority (IRDA)-Duties- Powers and Functions

Session-24 Consumer Finance- Concept- Types- Source of Consumer finance- Modes-

Session- 25 Demand for Consumer finance- Consumer finance Practice in India- Terms of Finance

Session- 26 Advantages and disadvantages of consumer Finance- Boom in Consumer finance

Session- 27 Venture Capital Funds – Concepts- Features – Activities of Venture capital fund- Scope- Stages of Venture Capital financing- Spread of risk and stages of financing

Session- 28- Importance or Advantages- Benefits of venture capital fund -Factors affecting Investment decision- Analysis of venture capital proposals- Factors to be considered for venture capital fund- venture capital investment process

Session- 29 Methods of venture capital financing- Venture capital in India- Problems and shortcomings of venture capital fund- Suggestions for growth of venture capital fund

Session- 30 Financial Technology: - Core banking- Concept- Solutions- Advantages

Session- 31 Electronic Clearing and Settlement System- Features- Operation cycle- Benefits

Session- 32 Electronic payment System- Features- Process- Payment methods -Financial Messaging system- Meaning- Benefits

Session- 33 Net Banking- Meaning- Advantages- Mechanics- Services- Drawbacks- Major Issues of Internet Banking- Indian Scenario Issues- Security issues

Session- 34 mobile Banking- Concept- Features- Registration Requirements- Services- Security issues

Session- 35 Financial product mark Up language- Technology in Corporate and Retail Banking- Advantages- Straight Through processing (STP)- benefits and Draw Backs


LIST OF REFERENCES


1. Financial markets & services by Gordon, E. Publication: Mumbai: Himalaya, 2007

2. Financial service & system by Gurusamy,S. Publication: Chennai: Vijay Nicole,2004

3. Management of financial services by Bhalla, V.K. Publication: New Delhi Anmol, 2005

4. Financial services & markets by Gurusamy, S. Publication: Australia: Thomson

5. Financial services by Tripathy, Nalini Prava Publication: New Delhi, PHI 2007

6. Financial services by Gupta, Shashi K. Publication: Ludhiana: Kalyani,2006

7. Financial services by Gomez, Clifford Publication: Kollam: Ajith' .

8. Financial services by Moorthy, R.V. Publication: Mumbai: Masters, 2003

9. Financial markets & services by Gordon, E. Publication: Mumbai: Himalaya,2005

10. Financial services by ICFAI Publication: Hyderabad: ICFAI, 2003

11. Bank management and financial services by Rose, Peter S. Publication: New delhi; TMH, 2010



RESEARCH METHODOLOGY (SYLLABUS-MGU)



CC15- RESEARCH METHODOLOGY (SYLLABUS-MGU)

Module I
Nature and scope of Research-Role of research in decision-making -Values and Cost of Information - Research process.

Module II
Research design (exploratory, descriptive, experimental)- Population, Sample, and
Sampling design-Probability sampling- Non-probability sampling-Techniques-Sampling error and Non-sampling error.

Module III
Data collection - Primary data & Secondary data -Methods & Instruments of data
collection – Reliability & Validity, Questionnaire design- Attitude measurement and scaling- Administration of Surveys.

Module IV
Tabulation and analysis of data - Use of Statistical Software Packages , Hypothesis
testing – Confidence level & Significance level- Parametric & Non Parametric tests-Tests involving one population mean and two population means , z – test, t – test, chi –square test , F test. ANOVA – one way and two way ANOVA. Basic concepts of Multivariate statistical techniques- Multiple regressions- Discriminant analysis, Factor analysis- Cluster analysis.

Module V
Qualitative research methods - Case study method – Content analysis - Focus group –Projective Techniques – In-depth interview. Research reports - Different types of reports– Different formats of research reports- oral presentations of reports. Research applications in functional areas of management.

References
1. Kothari, C. R, Research methodology: methods and techniques, New Age
Publications, New Delhi.
2. Donald R.Cooper and Pamela S.Schindler - Business Research Methods - Tata
McGraw Hill, India
3. Naresh K Malhotra – Marketing Research: An Applied Orientation, Pearson
Education, New Delhi.

WORKING CAPITAL MANAGEMENT-BASICS



WORKING CAPITAL MANAGEMENT (Syllabus-MGU)
Module I
Concept and meaning of working capital – Liquidity and profitability – identification of factors  affecting working capital requirements – theories of working capital
Module II
Approaches to estimation of working capital – operating cycle approach.
Management of inventories – determination of optimum inventory – lead time – Safety stock – EOQ approach
Module III
Management of receivables – credit and Collection policy – Credit standards – Credit terms – Credit analysis – management of payables – Maturity matching.
Module IV
Management of cash – Accelerating cash inflows – Managing collections – Concentration banking – lock box system – Control of disbursements – models for determining optimum level of cash – inventory model, stochastic – Cash budgeting – Investment of surplus cash.
Module V
Sources of working capital finance – Approaches to optimum mix of funds – trade credit, accrual accounts – money market instruments, commercial paper, Certificate of deposits – Bill discounting and factoring – Inter corporate loans – short term bank loans.











WORKING CAPITAL MANAGEMENT
Module-1
Meaning and Types of Finance:
Finance- Finance is the Art & Science of Managing Money . It is the Art of passing currency from hand to hand until it finally disappears
Types & Sources of Finance
Long Term Sources of Finance
- Finance required to meet Capital Expenditure. Also, known as Fixed Capital Finance
Short Term Sources of Finance
 - Finance required to meet day-to-day Business requirements. Also, known as Working Capital
Meaning of Working capital
-          Working Capital is the amount of Capital that a Business has available to meet the day-to-day cash requirements of its operations
-          Working Capital is the difference between resources in cash or readily convertible into cash (Current Assets) and organizational commitments for which cash will soon be required (Current Liabilities) .It refers to the amount of Current Assets that exceeds Current Liabilities (i.e. CA - CL)
- Working Capital refers to that part of the firm’s Capital, which is required for Financing Short-Term or Current Assets such as Cash, Marketable Securities, Debtors and Inventories.
-Working Capital is also known as Revolving or Circulating Capital or Short-Term Capital
Concepts of Working Capital:-
There are two concepts of working capital-
(1) Gross Working Capital Concept
(2) Net Working Capital Concept.
(1) Gross working capital:
Gross working capital; refers to firm's investment in currentassets.  Current  assets  are  the  assets which  can  be  converted  into  cash  within an accounting year and include cash, short-term securities, debtors, bill receivables and stock.
According to this concept, working capital means Gross working Capital which is the total of all current assets of a business. It can be represented by the following equation:
Gross Working Capital = Total Current Assets
Definitions favoring this concept are:-
According to Mead, Mallot and Field  :
"Working Capital means total of Current Assets".
(2) Net  Working Capital  Concept:
Net  working  capital  refers to  the  difference between current assets and current liabilities.
 Current  liabilities are those  claims of outsiders which  are  expected  to  mature  for  payment  within  an  accounting  year  and  include creditors,  bills  payables,  and  outstanding  expenses.
 Net  working  capital  can  be positive  or  negative.  A  positive  net  working  capital  will  arise  when  current  assets exceed current liabilities. A negative Net working capital occurs when current liabilities are in excess of current assets.
Net Working Capital = Current Assets - Current Liabilities
Definitions Favoring Net Working Capital Concept:-
According to C.W.Gestenbergh
"It has ordinarily been defined as the excess of current assets over current liabilities".
According to Lawrence. J. Gitmen
" The most common definition of net working capital is the difference of firm's current assets and current liabilities".
Classification of Working Capital
 (1) On the Basis of Concept: -
              (i) Gross Working Capital
              (ii) Net Working Capital
(2) On the Basis of time or Need:-
 (i) Permanent Working Capital
(ii) Temporary Working Capital
II. On the basis of time or need
(1) Permanent or Fixed Working Capital:-
The need for working capital fluctuates from time to time.  However,  to  carry  on  day-to-day  operations  of  the  business  without  any obstacles, a certain minimum level of raw materials, work-in-progress, finished goods and cash must be maintained on a continuous basis. The amount needed to maintain current assets on this minimum level is called permanent or regular working capital.
The  amount  involved as permanent  working  capital  has  to  be  meet  from  long-term sources of finance, e.g.
(i) Capital
(ii) Debentures
(iii) Long-term loans.
  (2) Temporary or Variable or Fluctuating Working  Capital:-
Depending upon the changes in production and sales, the need for working capital, over and above the permanent level of working capital is called temporary, fluctuating or variable working capital.  It may be two types:-
 (a)Seasonal-Due to seasonal changes, level of business activities is higher than normal during some months of year and therefore additional working capital will be required along with the permanent working capital.  It is so because during peak season, demand rises and more stock is to be maintained to meet the demand .
(b) Special- Additional doses of working capital may be required to face cut throat competition in the market or other contingencies like strikes, lock outs, theft etc.
ADEQUATE WORKING CAPITAL:
The firm should maintain a sound working capital position.  It  should  have  adequate  working  capital  to  run  its  business  operations.  Both excessive as well as inadequate working capital positions are dangerous from firm's point of view. Excessive working capital means holding costs and idle funds which earn no profit for the firm. Paucity of working capital not only impairs the firm's profitability but also results in production interruptions and inefficiencies and sales disruption
Importance/Need/Advantage of Adequate Working Capital:
(1) Availability of Raw Materials Regularly:-
Adequacy  of  working  capital  makes  it possible  for a  firm to  pay  the  suppliers  of raw  materials  on  time. As  a  result it will continue  to  receive  regular  supplies  of  raw  materials  and  thus  there  will  be  no disruption in production process.
(2) Full Utilization of Fixed Assets:-
Adequacy of working capital makes it possible for a firm to utilize its fixed assets fully and continuously. For example, if there is inadequate stock of raw material, the machines will not be utilized in full and their productivity will be reduced.
(3) Cash Discount:-
A  firm  having  the  adequate  working  capital  can  avail  the  cash discount by purchasing the goods for cash or by making the payment before the due date.
(4) Increase in Credit Rating:-
Paying its short-term obligations in time leads to a strong credit rating which enables the firm to purchase goods on credit on favorable terms and to maintain its line of credit with banks etc. it facilities the taking of loan in case of need.
5) Exploitation of Favorable Market conditions:-
Whenever  there  are chances  of  increase  in  prices  of  raw  materials,  the  firm  can  purchase  sufficient quantity if it has adequate of working capital. Similarly, if a firm receives a bulk order for the  supply  of  goods  it  can  take  advantage  of  such  opportunity  if  it  has  sufficient working capital.
(6) Facility in Obtaining Bank Loans:-
Banks do not hesitate to advance even the unsecured loan to a firm which has the sufficient working capital. This is because the excess of current assets over current liabilities itself is a good security.
(7) Increase in Efficiency of Management:-
Adequacy of working capital has a favorable psychological effect on the managers. This is because no obstacle arises in the day-to-day business operations. Creditors, wages and all other expenses are paid on time and hence it keeps the morale of manager’s high
(8) Ability to face crisis:-
Adequate working capital enables a concern to face business crisis in emergencies such as depression. Because during such periods, generally, there is much pressure on working capital.
(9) Solvency of the business:-
Adequate working capital helps in maintaining solvency of the business by providing uninterrupted flow of production.
(10) Good will
Sufficient working capital enables a business concern to male prompt payments and hence helps in creating and maintaining good will.
EXCESSIVE AND INADEQUATE WORKING CAPITAL:
A business enterprise should maintain adequate working capital according to the needs of its business operations. The amount of working capital should neither be excessive nor inadequate. If the working capital is in excess if its requirements it means idle funds adding to the cost of capital but which earn nom profits for the firm.  On the contrary, if the working capital is short of its requirements, it will result in production interruptions and reduction of sales and, in turn, will affect the profitability of the business adversely.
Disadvantage of Excessive Working Capital:-
(1) Excessive Inventory:-
Excessive working capital results in unnecessary accumulation of large inventory. It increases the chances of misuse, waste, theft etc.
(2) Excessive Debtors:-
Excessive working capital will results  in  liberal  credit  policy which, in turn, will results in higher amount tied up in debtors and higher incidence of bad debts.
(3) Adverse Effect on Profitability:-
Excessive working capital means idle funds in the business which adds to the cost of capital but earns no profits for the firm. Hence it has a bad effect on profitability of the firm.
(4) Inefficiency of Management:-
Management becomes careless due to excessive resources at their command.  It results in laxity of control on expenses and cash resources.
Disadvantage of Inadequate Working Capital:
(1) Difficulty in Availability of Raw-Material:-
Adequacy of working capital results in non-payment of creditors on time.  As a result the credit purchase of goods on favorable terms becomes increasingly difficult. Also, the firm cannot avail the cash discount.
(2) Full Utilization of Fixed Assets not Possible:
Due to the frequent interruption in the supply of raw materials and paucity of stock, the firm cannot make full utilization of its machines etc.
(3) Difficulty  in  the  Maintenance  of  Machinery:
Due  to  the  inadequacy  of  working capital, machines are not cared and maintained properly which results in the closure of production on many occasions.
(4) Decrease in Credit Rating:
Because of inadequacy of working capital, firm is unable to pay its short-term obligations on time. It decays the firm's relations with its bankers and it becomes difficult for the firm to borrow in case of need.
 (5) Non Utilization of Favorable Opportunities:
For example, a firm cannot purchase sufficient quantity of raw materials in case of sudden decrease in the prices. Similarly, if the firm receives a big order, it cannot execute it due to shortage of working capital.
(6) Decrease  in  Sales:
Due  to  the  shortage  of  working  capital,  the  firm  cannot  keep sufficient stock of finished goods. It results in the decrease in sales. Also, the firm will be forced to restrict its credit sales. This will further reduce the sales.
(7) Difficulty in the Distribution of Dividends:
Because of paucity of cash resources, firm will not be able to pay the dividend to its shareholders.
(8) Decrease in the Efficiency of Management:
It will become increasingly difficult for the management to pay its creditors on time and pay its day-to-day expenses. It will also be difficult to pay the wages regularly which will  have an adverse effect  on the morale of managers.
DETERMINANTS OF WORKING CAPITAL:
A firm should have neither too much nor too little working capital. A large number of factors, each has a different importance, influencing working capital needs of firms. The importance of factors also changes for a firm over time. Therefore,  an  analysis  of  relevant  factors  should  be  made  in  order  to  determine  total investment in working  capital.  The  following is the  description of  factors  which generally influence the working capital requirements. The working capital requirement is determined by  a  large  number of  factors but,  in  general,  the  following  factors  influence  the  working capital needs of an enterprise:
(1) Nature  of  Business  :-
Working  capital  requirements  of  an  enterprise  are  largely influenced by the nature of its business. For instance, public utilities such as railways, transport, water, electricity etc. have a very limited need for working capital because they have invested fairly large amounts in fixed assets. Their working capital need is minimal because they get immediate  payment for  their services and  do not have to maintain  big  inventories.  On  the  other  extreme  are  the  trading  and  financial enterprises which have to invest fewer amounts in fixed assets and a large amount in working capital. This is so because the nature of their business is such that they have to  maintain  a  sufficient  amount  of  cash,  inventories  and  debtors.  Working  capital needs of most of the manufacturing enterprises fall between these two extremes, that is, between public utilities and trading concerns.
(2) Size of Business:-
Larger the size of the business enterprise, greater would be the need for working capital. The size of a business may be measured in terms of scale of its business operations.
(3) Growth and Expansion:-
As a business enterprise grows, it is logical to expect that a larger  amount of  working  capital  will be  required.  Growing  industries  require  more working capital than those that are static.
(4) Production cycle:-
Production cycle means the time-span between the purchase of raw materials and its conversion into finished goods. The longer the production cycle, the larger will be the need for working capital because the funds will be tied up for a longer period in work in process. If the production cycle is small, the need for working capital will also be small.
(5) Business Fluctuations:-
Business fluctuations may be in the direction of boom and depression. During boom period the firm will have to operate at full capacity to meet the increased demand which in turn, leads to increase in the level of inventories and book  debts.  Hence,  the  need  for  working  capital  in  boom  conditions  is  bound  to increase.  The  depression  phase  of  business  fluctuations  has  exactly  an  opposite effect on the level of working capital requirement.
(6) Production Policy:-
The need for working capital is also determined by production policy. The demand for certain products (such as woolen garments) is seasonal. Two types of production policies may be adopted for such products. Firstly, the goods may be produced  in  the  months of  demand  and  secondly,  the goods  may be  produces throughout the year. If the second alternative is adopted, the stock of finished goods will  accumulate  progressively  upto  the  season  of  demand  which  requires  an increasing amount of working capital that remains tied up in the stock of finished goods for some months.
(7) Credit  Policy Relating  to Sales:-
If a firm adopts liberal  credit  policy  in respect of sales, the amount tied up in debtors will also be higher. Obviously, higher book debts mean more working capital. On the other hand, if the firm follows tight credit policy, the magnitude of working capital will decrease
(8) Credit Policy Relating to Purchase:-
If a firm purchases more goods on credit, the requirement for working capital will be less. In other words, if liberal credit terms are available  from  the  suppliers  of  goods  (i.e.,  creditors),  the  requirement  for  working capital will be reduced and vice versa.
(9) Availability  of Raw  Material:-
If  the  raw  material  required  by  the  firm  is available easily on a continuous basis, there will be no need to keep a large inventory of such materials and hence the requirement of working capital will be less. On the other hand,  if the supply of raw material is irregular, the firm will be compelled to keep an excessive inventory of such raw materials which will result in high level of working capital. Also, some raw materials are available only during a particular season such as  oil seeds, cotton, etc. They would have to be necessarily purchased in that season and have to be kept in stock for a period when  supplies are  lean. This will require more working capital.
(10) Availability of Credit from Banks:-
If a firm can get easy bank facility in case of need, it  will  operate  with  less  working  capital.  On  the  other  hand,  if  such  facility  is  not available, it will have to keep large amount of working capital.
(11) Volume of Profit:-
The net profit is a source of working capital to the extent it has been earned  in  cash.  Higher  net  profit  would  generate  more  internal  funds  thereby contributing the working capital pool.
(12) Level of Taxes:-
Full amount of cash profit is not available for working capital purpose. Taxes have to be paid out of profits. Higher the amount of taxes less will be the profits for working capital.
(13) Dividend Policy:-
Dividend policy is a significant element in determining the level of working  capital  in  an  enterprise.  The  payment  of  dividend  reduces  the  cash  and thereby, affects the working capital to that extent. On the contrary, if the company does not  pay  dividend  but  retains  the  profits,  more  would  be  the  contribution  of  profits towards capital pool.
(14) Depreciation Policy:-
Although  depreciation  does  not  result  in  outflow  of  cash,  it affects the working capital indirectly. In the first place, since depreciation is allowable expenditure in  calculating  net profits, it  affects  the  tax liability. In  the  second  place, higher depreciation also means lower disposable profits and, in turn, a lower dividend payment. Thus, outgo of cash is restricted to that extent.
(15) Price  Level  Changes:-
Changes  in  price  level  also  affect  the  working  capital requirements. If the price level is rising, more funds will be required to maintain the existing  level  of  production.  Same  level  of  current  assets  will  need  increased investment when  prices  are increasing.  However,  companies that can  immediately their product prices with rising price levels will not face a severe working capital problem. Thus, it is possible that some companies may not be affected by rising prices while others may be badly hit.
(16) Efficiency of Management:-
Efficiency of management is also a significant factor to determine the level of working capital. Management can reduce the need for working capital by the efficient utilization of resources. It can accelerate the pace of cash cycle and thereby use the same amount working capital again and again very quickly.